Question: Is Wix Chat Free?

How do I get help from Wix?

Need help with your Wix account.

Make sure you’re logged in from a computer and click below to get started.

You’ll be directed to our Customer Care contact page where you’ll answer a few questions about your issue.

With this info, we’ll be able to direct you to the best expert for your needs..

Is Wix good for a business website?

With hundreds of templates and great tools Wix lets you build and sell through your site. Beginner-friendly and scalable, Wix is suitable for anything from personal online portfolios to small business websites.

How long does a Wix refund take?

When necessary, you can refund a customer for all or part of a payment they’ve made through Wix Payments. Refunds can take up to 3-5 business days to reach your customer’s credit card/bank account, depending on the financial institution.

Does Wix charge monthly?

Wix’s pricing plans start at $14 per month (billed annually) for the Combo plan. It’s ad-free, includes hosting, and a domain name for 1 year. Unlimited costs $18 per month and is ideal for larger sites. … The cheapest ecommerce plan is Business Basic at $23 per month.

Does Wix have live chat?

Currently, Wix does not offer support via chat. However, we are always working to update and improve our products, and your feedback is hugely appreciated. If this is a feature you would like to see in the future, please click Vote for this feature and we’ll make sure to keep you updated.

Why is my Wix website not working?

You may have accidentally disconnected your domain from your site. You can check to see if your domain is connected to your site on the Domains page. … If after 48 hours you’re still unable to view your live site on your domain, use the Wix Domain Assistant to check your domain connection.

How do I get my money back from Wix?

You must complete the refund through the provider’s dashboard and update your order in the Wix dashboard.Go to the Store Orders tab in your site’s dashboard.Hover over the order you want to cancel and refund, then click to select it.Click More Actions at the top right.Select Cancel & Refund.More items…

Does Wix have email support?

Wix Support Email To contact Customer service via email, Wix offers a suitable email contact form as they do not have a definite email address that you can send a message to. Kindly visit, and fill up your details and information in the form.

How do I activate my Wix website?

To reactivate your domain from your Wix account:Go to the Domains page. Note: If you have more than one domain in your account, scroll to the relevant domain.Click Resend Confirmation Email. Note: If you don’t see this option, you do not need to confirm your domain’s contact email.

How do I set up chat on Wix?

To set up Wix ChatHover over your chat box.Click the Edit icon .Click Settings.Customize your chatbox text: Chat title: Change the title of your chat box. … Select or deselect the image element to show it or hide from your chat box. You can also replace the image with one of your choice.

How do I get rid of chat on Wix?

To delete a Wix Chat from your site:Click the chat box in the Editor.Press Delete on your keyboard.Save or publish your changes.

How do you create a website for free?

Follow these 6 simple steps to create a website today.Sign up for a free website builder. Choose what kind of website you want to create.Customize a template or get a website made for you. … Drag and drop 100s of design features. … Get ready for business. … Publish your website and go live. … Drive traffic to your site.

What happens if you cancel Wix plan?

Free site status: If you cancel your Premium Plan, it remains active until the end of the subscription period. After that, your site address reverts back to the free Wix URL ( and Wix ads appear on your site.

Why is Wix editor so slow?

Editor performance is largely influenced by your computer and internet connection. If you are using a faster computer with a better internet connection, the Editor loads and reacts faster. In addition, Editor performance is influenced by your site’s content, just as it is for live sites.

How does Wix chat work?

Wix Chat lets you instantly communicate with visitors whether you’re welcoming them to your site or answering their questions. Initiate a chat with anyone or let them chat when they’re ready.

Is Wix forum free?

You can choose from one of our gorgeous forum templates. … Simply add Wix Forum (for free!) directly from the Wix App Market. Make your forum unique by customizing the layout and design to your liking.

How do I create a forum for free?

How to Create a Forum Website for Free in 3 Easy Steps?Enter your website name. Select a unique name for your forum website that can help your business stand out.Add preferred features to your website. Build a great forum website without any coding.Launch your website. Test your forum website and launch it.Oct 1, 2020

Why can’t I find my Wix site on Google?

To check if your site was indexed by search engines, search “site:” followed by your site’s domain with no spaces, for example, … Check that you have allowed search engines to crawl your site. Notes: It can take a while for Google and other search engines to index your site.